Legal
Privacy Policy
This policy explains how OZYVRO Web Agency handles personal information collected through this website. It is a draft pending owner approval and legal review.
Who we are
OZYVRO Web Agency is a digital experience and technology development agency founded by Muhammad Bilal and based in Pakistan, serving clients in the UAE and internationally. OZYVRO is currently the agency's brand name; its exact registered/legal identity has not yet been confirmed and will be added here when it is.
Contact for anything in this policy: [email protected].
What we collect
Project inquiry form: your full name, email address, the service you are interested in and your project details. Optional: WhatsApp/phone number, company name and estimated budget. Please do not include passwords, payment-card details or other sensitive information.
If you email us or message us on WhatsApp, we receive what you send and the contact details attached to that message.
This website does not run its own analytics, advertising trackers or non-essential cookies. It is delivered through Cloudflare, which processes connection data (such as your IP address and request details) to deliver and protect the site and may collect aggregated performance statistics. Our server also keeps standard technical logs (IP address, requested page, time) for security and troubleshooting. Inquiry text is not written to these logs.
How we use it
To reply to your inquiry, understand your requirements and, if you wish, prepare a project proposal.
To protect the form from spam and abuse. This uses a hidden form field, a minimum-fill-time check and a short-lived in-memory rate limit based on a salted hash of your connection, which is not stored.
How inquiries reach us
The form sends your message from our server to an email provider, which delivers it to [email protected]. Credentials for that provider are kept on the server and are never exposed in the browser. If email delivery is not available, the form tells you that your message was not sent.
Retention: 30 days
Inquiry records kept by this website are deleted 30 days after they are received. A scheduled deletion job and a check on every new inquiry enforce this. Copies of your message in our email inbox or WhatsApp conversation are deleted on the same schedule, unless a project proposal or agreement follows or we are required to keep a record by law.
Sharing
We do not sell your information. We share it only with the service providers needed to run the site and deliver the email (hosting and email delivery), and where the law requires it.
The WhatsApp button opens a chat on WhatsApp (wa.me). From that point, WhatsApp's own terms and privacy policy apply to that conversation.
International processing
We are based in Pakistan and serve clients in the UAE and elsewhere. Our providers may process data in other countries.
Your choices
You can ask us to tell you what we hold about you, correct it, or delete it, and you can ask questions about your inquiry, by writing to [email protected]. We will reply as soon as we reasonably can.
Security
We use server-side secrets, input validation and spam controls, and the site is intended to be served over HTTPS. No online system is perfectly secure.
Children
This website is not directed at children.
Changes
We may update this policy. The date at the top shows the latest version.